• Confidence, fluency and accuracy when communicating in English with colleagues and clients in both professional and informal environments in business and communications settings.
• General and social English language skills.

• Written proficiency in a range of communications contexts.
• How to write a CV and approach a job interview.
• Knowledge, vocabulary and technical abilities to make you into a communications specialist in English in multinational and multicultural environments.
• Professional communication skills such as telephoning, making presentations, leading meetings, negotiating and giving way.

• Awareness of intercultural issues and ‘global English’.

Our International Business Communication course is taught on our platform using digital resources to make the most of technology in order to facilitate learning.  Material to use in class or for homework will be posted to the pupils’ area on our website for students to access at any time.

	Oral expression: We prioritise communication skills so that pupils will be able to hold their own in a professional business, administration and customer service environments. By practising speaking and listening directly in the target language as much as possible, they will train their ear to native accents and learn correct pronunciation.  We encourage group discussions as much as possible on a range of relevant topics, and will set different oral tasks or simulations of possible work scenarios for them to complete.
	Listening comprehension:Pupils will listen to and watch both formal and informal business recordings and videos to improve their skills and practise the terminology appropriate to their level.
	Grammar and vocabulary: We explain vocabulary using clear lists, definitions and examples, with practical and fun exercises to test pupils’ assimilation and ability to put it into practice.
	Reading comprehension: Reading tasks related to the business world will further check this assimilation, and students will complete exercises to assess their comprehension of the text.
	Written expression: Reading tasks related to the business world will further check this assimilation, and students will complete exercises to assess their comprehension of the text.  Written expression practises pupils’ usage of the grammar and vocabulary necessary to communicate accurately in business and communications, as well as their use of the correct register.  Our teachers will explain how to organise written texts in class, giving students a variety of examples and templates they can base their work on.

Pupils will take a level test at the beginning of the course (including an oral assessment) to place them in the correct group according to their ability, as well as at the end of the course to evaluate their progress.

• First meetings and corporate entertaining: Greetings and establishing relationships. Above-the-line and below-the-line marketing, corporate gift-giving, the business lunch.
• Telephoning: Making and receiving calls, taking and leaving messages, cross-cultural communication on the telephone.
• Presentations: Presentation technique and preparation, structure, using visual aids, holding the audience’s attention.
• Meetings: The purpose of a meeting, making meetings effective, the structure of decision-making.
• CV: How to write it correctly and effectively.
• Job interviews: Preparation, clothing, how to face it with a high chance of success.
• Emails and letters: Presentations, applications, enquiries and proposals. Accepting and declining invitations.  Business letter formats.
• Enterprise: Business grammar, word partnerships in the context of entrepreneurial skills, managers vs. entrepreneurs, etc.
• Cultural Awareness: Doing business with native and non-native speakers of English, cultural misunderstandings, etc.
• Effective communication: Becoming a better listener. Note- and minute-taking skills.
• International Trade: Cross-border trade, dealing with foreign suppliers and customers.
• Negotiations: Types of negotiation, bargaining and making concessions, creating negotiating relationships, persuasion techniques, dealing with conflict.